Retail Commercial Sales Representative

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McCoy's Building Supply

  • Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.

  • Travels throughout assigned area to call on regular and prospective customers to solicit orders, or talks with customers by phone.

  • Ensures quality customer service through personal interaction with contractor and retail customers. Personally handles large volume customer accounts as required and assigned.

  • Uses in-depth knowledge of product application to assist customers in selecting product for their business. Coordinates product training or demonstrations for customers as needed.

  • Establishes, reviews, and reports market activity, market penetration, pricing, margins, selling approaches and itineraries to management. Makes product recommendations for inclusion in product line.

  • Quotes prices and credit terms and prepares sales contracts for orders obtained.

  • Manages and monitors credit for all new and current Customers including set-up of accounts, changes to accounts and involvement in collection. May be required to assist in the collection of delinquent or default accounts.

  • Estimates date of delivery to customer, based on knowledge of own firm’s and supplier’s production and delivery schedules.

  • Prepares reports of business transactions and keeps expense accounts.

  • Works with inside sales and commercial sales support to keep account activities and literature up to date.

  • Assists with developing monthly, quarterly and annual plans in conjunction with Store, Regional, or Commercial Sales Manager to meet store goals for volume and profitability.

  • Monitors and tracks product levels of inventory of product in the store to ensure customer’s needs are met. Notifies Store Inventory Coordinator or management when new orders are needed.

  • Enters new customer data and other sales data for current customers into computer database.

  • Works with and through corporate, regional and store management and employees to facilitate efficient delivery of product and service to commercial customers.

  • Develops and maintains relationships with purchasing contacts.

  • Investigates and resolves customer problems with deliveries, product quality or service.

  • Reads and interprets blueprints for residential and multi-family building projects. Estimates product quantities for prospective jobs and develops competitive pricing bids to solicit sales.

  • Travels to and attends trade shows.

  • Follows Standard Operating Procedures while carrying out the responsibilities of the position.

  • Attends store meetings and training sessions as required.

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